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Are you getting the following error message when you drag in a photo from the “My Photo Stream” album?

In the latest iOS update Apple changed the way photos are handled again. Now, if the photo is not on the device and is just in Photostream then Blogsy is unable to pull the photo from the cloud and fetch the data to embed it. This is why this “PROBLEM” message is appearing.

The only way to resolve this is to replace the photo API with the new PhotoKit framework. But this is not a simple change. This will take a lot of work and the sales of Blogsy are not enough to cover the investment to do that. So this will be part of a new version of Blogsy and not just part of another free update.

The following is a workaround until that new version comes out.

1) When you drag in the photo and get the “PROBLEM” message you need to tap on the “Dismiss” button.

2) This will cause the Image Settings menu to open.

3) Tap somewhere outside the Image Settings menu and not on the image. This will close the Image Settings menu and the image will disappear because it cannot be fetched. But you will see a white box where the image should be.

4) Now double-tap somewhere inside this box where the image should be. This will cause the Image Settings menu to open for that missing photo. Scroll to the bottom of the Image Settings menu and tap on the “Delete” button. This will remove the embed code for that missing image from the HTML.

5) Close Blogsy and go to the Photos app on your iPad. Go to your “My Photo Stream” album and tap on the image you want to use in your blog post.

6) Tap on the little box with an arrow coming out of it in the bottom left corner of the screen. Choose all the photos that are in your photostream that you want to use in your blog post. Then tap on the option to “Save Image”. This will cause the photo(s) which is/are in your PhotoStream to be saved to your device in the “Camera Roll” album.

7) Now go back to Blogsy and drag in the photo from the “Camera Roll” album instead of from the “My Photo Stream” album.

 

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1) We have had 8 people report that Blogsy is freezing when they try to publish a post.

2) From our analytics program we see that users are having a crashing problem about 3% of the time.

This is our current status in attempting to figure out these issues.

Freezing

This is related to Blogsy trying to find photo added to the post from the PhotoStream. iOS provides an address to where this photo can be found but when Blogsy goes to find that photo in order to upload the photo it cannot be found at that address. This seems like a side effect of the fix in the previous update which allowed Blogsy to use PhotoStream photos in iOS8 with the old API. It order to bring back that ability we implemented it with a workaround. We are not sure yet if we can fix this without using the new PhotoKit API. We would only be able to use the new PhotoKit API that Apple added in iOS8 if we went through and reprogrammed many things.

Workaround

This mean that the following workaround should be used if you are running into this freezing problem.

1) Go to the photos app on your iPad and move any photos that are in Photostream that you want to use in your blog post to your iPad photo library.

2) Go back to Blogsy and remove all the photos from your post.

3) Add the photos to your post again from the iPad photo library (not from the Photostream).

4) Publish your post.

Crashing

We have spent several days trying to figure out the crashing.

First, the crashing problem, which is caused by storing & restoring local data is a very complicated problem. We’ve tried to fix it but thus far the changes haven’t worked. Blogsy uses a certain datastore which is called “NSUserDefault” to save & restore from local memory. But it seems that there is a bug in this iOS8 function. We found some other developers having the same problem. Here some links to their reports of this problem.

All the strike-through problems are related to this “NSUserDefault”.

Screen Shot 2014-12-26 at 9.41.44 PM

“NSUserDefault” is integrated deeply into Blogsy’s programming so it can’t be quickly or easily changed without having many possible negative results in different areas. It is going to take some time to figure this out and make changes and test in order to assure the changes are solidly implemented.

Work

1) Apple has shut down the store for developers through the 29th if December. So even if we were able to get this figured out we would not be able to submit it until after this date.

2) Apple takes about a week to approve updates. So once we submit the update it will take roughly a week to come out.

3) The sales of Blogsy are too low to pay our bills so everyone has had to go out and find other jobs. This means that this work has to be done in free time from our regular jobs. If Apple continues to make changes causing these issues and forcing us to continue to spend a lot of time updating then we may be forced to pull Blogsy from the App Store.

Happy Blogging,

The Blogsy Guys

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The following is what can be found in this update.
And I would like to send a special thanks out to those that helped us test this. We could not reproduce the instant crashing problem here so there was no way for us to make changes to the code and see if it solved the problem. Fortunately there were some users willing to help us test this. After updating to our test version they reported that they were no longer having the instant crash problem. So we hope that this update is the solution but we can’t be 100% sure. If you have any crashing problem after updating to this version please email us right away to report it. info@fomola.com

[Bug Fixes]

1) Instant Crash: For some users Blogsy would instantly crash as soon as they tried to launch Blogsy. This crashing didn’t happen to everyone and didn’t happen all the time. Thanks for the volunteer testers we think this is fixed.

 

2) iCloud Photostream: iOS8 changed the way photos are handled on the iPad in iOS8 then changed it again in iOS 8.0.1 then changed it again in iOS 8.1. The change made it impossible for Blogsy to fetch the data required to embed a photo into a post from the PhotoStream. We programmed around this so now you can add photos from the Photostream album again.

 

3) “O” Online Posts UI Bug : The Online Posts menu would be broken if the iOS8 predictive keyboard was turned on. This is fixed.

 

4) Stuck on HTML Side : If you were running the latest version of Blogsy (Blogsy 4.1.10) on iOS7 then you would get stuck on the HTML Side if you flipped to the HTML Side. This is fixed.

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This is our latest update to fix a bug and to update a few things.

But before I get into the details of what is in this update I need to ask for feedback. According to the reviews in the App Store some people had some problems after our last update. We do a thorough testing before we submit an update and we would never submit an update if we were having any problems in our testing. So we really need people that have a problem to email us (info@fomola.com) and let us know the problem. We need the details so we can try to reproduce it and figure it out. Unfortunately Apple does not provide us with any way to contact the people leaving the review in the App Store so we can't contact them for details. And we are not having any problems here so there is nothing for us to look into or test.

I would also like to ask people to take a few minutes to leave a review. These reviews are the most important factor in determining sales for an app. If mainly the people that are leaving reviews are the ones having a problem then the sales plummet and we have trouble paying our bills. Sorry for being so direct about this but we have reached a critical stage.

Now, on to a happier subject. The following is what can be found in this update.

1) Flickr orientation update: As I talked about in a previous post, Flickr changed their API and this caused images that are in portrait orientation to be sized based on landscape orientation in Blogsy. We have figured out a way to program around this Flickr API change so this update fixes that.

2) TextExpander update: Apple forced TextExpander to make changes to their programming. The results of that are that all apps using TextExpander have to be updated. This only effects iOS7 users. In Blogsy you will now find a “Refresh TextExpander Snippets” button in the Settings menu. Settings -> General Settings -> Refresh TextExpander Snippets.

3) Squarespace 5 bug: Blogsy would crash the first time you tried to update a post to your blog. This is fixed.

4) Translation update: Two French words were incorrectly translated.

 

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Blogsy and Google Authenticator

December 12th, 2013 | Posted by Lance in Blogsy | FAQ | Fomola | How-To | Information | iPad - (2 Comments)

We have had a few people have their blog send back a 425 error with the following message. This account has two step authentication enabled. Please configure an application-specific password to use with this application.

This happens when the Google Authenticator plugin is being used on a WordPress blog but it has not been set up for support for

These are the steps to set up your blog in Blogsy if you are using the Google Authenticator plugin.

1) Sign into your WP-admin in a browser.

2) Go to the Google Authenticator Settings. In the WP Admin go to Users -> Your Profile and you will find the Google Authenticator settings.

3) Enable the App Password feature.

4) Click the “Create new password” Button. (See the screenshot below). It will give you some code like the following. “JB67 CX3K 4YQE KGKW”. Save you settings.

5) Use the code as your password when setting up your blog in Blogsy. (Ignore the empty spaces between the groups of characters so the password will look like this “JB67CX3K4YQEKGWK”.)

 

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There is a bug in the Flickr API which is causing a problem in Blogsy. I will go through an explanation of the problem and a workaround until Flickr resolves this or we are able to come up with a way to program around it.

THE PROBLEM

When you drag in an image to your post from Flickr Blogsy sends a request of details about that photo to Flickr through the API. Along with other information, we get the dimensions of that image. From the dimensions or the original sized image Flickr provides we size the image for placement in your blog post. By default Blogsy resizes it to 500 pixels for the longest side. (There's an option in the Settings menu to change the number of pixels to resize it to.)

But Flickr changed something in their API so the original sized image dimensions are not correct. This problem only happens with photos that are in portrait orientation.

In this screenshot you can see that I dragged in photo in the portrait orientation but it is being resized as a photos in landscape orientation. So the picture is stretch out and obviously not displaying correctly.

IMG_5459

 

In this screenshot you can see our test results when we do the Flickr API test. Notice the dimensions of the “Original” sized image. The dimensions are reversed and this is why the image is showing up incorrectly in Blogsy. We have pointed to these incorrect dimension numbers with the red arrows in the image below.

Screen Shot 2013-12-05 at 6.38.20 PM

 

We have requested support from Flickr for this. If you would like to see our support request and follow our communication with them you can see it here – http://www.flickr.com/help/forum/en-us/72157638375356504/

Hopefully Flickr will get this fixed quickly. If not then we will attempt to figure out a way to program around this bug.

THE WORKAROUND

The following is a temporary workaround until Flickr fixes the bug or we are able to figure out a way to program around the bug and that update comes out in the App Store.

1) First drag in your image or images.

 

2) Flip to the HTML Side in Blogsy and locate the image embed code. In the image embed code select the width and height information and delete it. (be careful to only delete the width and height information and not any other part of the embed code.)

After you delete it, it will look like this.

3) Flip back to the Rich Side and your photo will be correctly displayed.

 

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One user reported that he kept getting a network error message when trying to upload to his blog. When we tested uploading to his blog using PUPS we found that his blog required a timeout parameter to be set in the uploading request. So this update is just to add a a 30 second timeout parameter to the uploading request.

 

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Do you have two YouTube accounts associated with one Google ID?

Some people have two accounts; one connected to their basic gmail account and one connected to their Google+ account, which both are associated with the same Google ID. The following are the steps to be able to set up both of those YouTube accounts in Blogsy. Google provides this so users can take advantage of 3rd party apps.

First set up new login credentials for your Google+ account.

Here are the steps to set up login credentials for the Google+ page. Google’s original FAQ about this can be found here – (https://support.google.com/plus/answer/2882201)

  1. Open Google+. Place your cursor in the top left corner for the Google+ main menu.
  2. Click Pages.
  3. Click Manage this page on the page for which you’d like to set up your username and password.
  4. Click Settings in the bar at the top of the page.
  5. Scroll down to “Third party tools” and click Set up a password.

Note: Only a page owner can request a page password.

Second, once you have those new login credentials go to Blogsy and set up your YouTube account.

In Blogsy go to Settings -> Service Settings -> Manage Dock Items -> YouTube -> Add a New Account, and set up your YouTube account.

Happy Blogging!

 

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SoundCloud, IFTTT and Blogsy

August 16th, 2013 | Posted by Lance in Blogsy | FAQ | Fun | How-To | Information | iPad | Platforms | Tumblr - (0 Comments)

A couple of people recently asked about SoundCloud integration in Blogsy. I did a blog post about this in the past explaining how to embed a SoundCloud audio clip into your post in Blogsy.

But there is also another way to get a SoundCloud audio clip into your post and for some it may be a better method. You set up an IFTTT.com recipe which automatically posts a draft post to your blog when you do a specific action on SoundCloud, then you can edit that post in Blogsy.

IFTTT.com setup –

Set up a Soundcloud to WordPress/Blogger/Tumblr recipe. Or for other platforms you may be able to set up a Soundcloud to email recipe if your blog supports email-to-post. For my example I will be using WordPress.

You have many options when setting up the SoundCloud portion. And you can set up multiple recipes to cover different situations. For example one recipe may be to create a draft post every time you favorite a song or audio track. And another recipe could be to create a draft post every time you upload any new public track.

Screenshot of setting up the “If This” (Trigger) part of the recipe in the IFTTT.com iOS app.

Screenshot of setting up the “Then That” (Action) part of the recipe.

Once you have the recipe set up then edit it.

You can make many changes here. But for the SoundCloud clip to be embedded in your post you need to have “EmbedCode” in the “Body” portion.

Also for the “Post Status” you can set it to publish a blog post right away or have it “Save as draft” to your blog. For this example I used “Save as draft” because we will be editing the post in Blogsy.

In Action

After you have done the action on SoundCloud which triggers the IFTTT recipe you will be able to find the draft post on your blog. (IFTTT runs every 15 minutes so it could take up to 15 minutes for the draft post to show up on your blog. But in the IFTTT app you can force a check if you want it to check it right away.)

Now in Blogsy tap on the “O” for your online blog posts and find your draft post and open it in Blogsy. In Blogsy you will just see a grey line along the left edge where the SoundCloud embed player will appear in your blog post.

Edit the post as you want – write something, add photos, add videos, etc. Then in the Post Info. menu (gear & pencil) change the post from “Draft” to “Publish” and tap on the “Update” button at the top of the Post Info. menu. Now you will see the SoundCloud audio clip in your blog post on your blog.

 

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Instagram Videos In your Posts

August 7th, 2013 | Posted by Lance in Blogsy | Fomola | How-To | Instagram | iPad | Tumblr - (0 Comments)

We are currently looking into the Instagram API to see if we can make it possible to drag your Instragram videos into a post. Right now you can just drag in photos or the preview photo of videos.

But I didn’t want to wait until the programmers could figure out if it was possible or not and if so get it programmed into Blogsy. So I set out to find an easy way to get my Instagram videos into blog posts. Here is the easiest way I have found to do it. If you know of an easier way please let me know in the comments. And for this example I used WordPress but it should also work the same way for blogger. For Tumblr it seems easier and for other blogging platforms it may take an email-to-post setup.

The Setup

(You just need to set these things up once and then never bother with them again.)

IFTTT.com Setup – This is a very powerful service that automates many things.

a) Set up an Instagram to WordPress recipe in ifttt.com. You can set this up on the web or in their new iOS app. IFTTT.com does now allow iFrame HTML in their recipes so you can just have it autopost the video to your blog. It takes a little editing in Blogsy.

b) When setting up the “if this” part for Instagram choose “Any new video by you”.

c) When setting up the “then that” part for WordPress choose “Create a post”

d) For the “Body” choose “Instagram URL” not “Video Source URL”.

e) After you finish go into the recipe and edit it. Set the title, categories and tags as you want. Under “Post status” choose “Save as draft”

 

f) IFTTT.com is now all set up and the next time you shoot a Instagram video a draft post will automatically be posted to your blog.

iPad Setup – This is a very powerful device that makes many things possible. :D

a) Set up an iOS shortcut to make things very simple. To to your iPad Settings -> General -> Keyboard -> Add new shortcut…

b) Paste the following code into the “shortcut” field. (You can change the width and height settings if you want. I just used the Instagram default.)

<iframe src="URLembed/" width="612" height="710" frameborder="0" scrolling="no" allowtransparency="true"></iframe>

c) Use and phrase you want but it shouldn’t be something you may type as part of a word or by accident.

Now your iPad is all set up.

In Action

After you have shot your Instagram video and ifttt.com has checked the recipe and posted the draft post to your blog you do the following.

1) In Blogsy go to “O” for your online posts and open the Instagram draft post into Blogsy to edit. All you will see is the video URL.

2) Flip to the HTML Side. Place your cursor where you want and write your iOS shortcut phrase then tap space and the iframe embed code will be added.

4) Select the Instagram video URL and choose “cut”.

5) Choose the “URL” in the iframe embed code and choose “Paste”

This is what the code should look like.

Flip back to the Rich Side and you will see where the video will be. The iOS webview cannot fetch the videos so you will just see a blank square. But when you publish to your blog the video will be there.

6) Open the Post Info. menu and change the “Status” from “Draft” to “Published”.

7) Tap on the “Update” button at the top of the Post Info. menu (or do the three finger swipe up) to update that to your blog.

That’s it. You have the Instagram video in your blog post. (You could also copy that full iframe embed code and paste it into a different post if you want to add the video to some other post instead.)

Enjoy!

 

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